Healing Our Pets, Animals and Community with Proserpine Vet Surgery

This month’s article showcasing our diverse businesses community in partnership with Mackay and Whitsunday Life newspaper.

Dr Faye McPherson graduated in 1991 and took sole ownership of Proserpine Vet Surgery in 2010 after partnering with Dr William Bowman.
 
The Surgery serves the community by providing the high standard pet and animal care.
 
“It’s a very rewarding and fulfilling business that is never dull. There are continuing developments in medications, treatments, ever increasing restrictions and policies, and economic pressures, “ explains Faye.
 
“The biggest challenge is the lack of vets wishing to come to a regional community where after-hours services fall on them and not to an emergency clinic. 

“It’s a lot when you work all day, then be the ‘go to’ person for the community all night, then back to work the next day.”

 Many people treat their pets as their own children these days. So, vets must be good communicators – fixing, healing, treating as well as sympathising and supporting.
 
Faye’s top tips to other business owners are:

•  Enjoy what you do and the people you do it with. Love and support your staff.
•  Say “thank you” often. Be aware of how much staff are putting in.
•  Don’t sweat the small stuff.  96% of the time it’s not the person’s fault but a procedural problem.

Faye enjoys supporting all small businesses in our region and having a voice through the Chamber.